Sales Development Manager

Asana•Chicago, IL

28d•Hybrid

About The Position

Our sales team is committed to customer centricity by focusing on understanding and meeting the unique needs and aspirations of each customer. We prioritize delivering exceptional value through tailored solutions and strategic partnerships. By fostering a collaborative environment across all go-to-market functions, we engage in value selling, ensuring that every interaction enhances and maximizes the customer experience. By adopting an inclusive approach, we work closely with marketing, product, and customer success teams to ensure alignment and continuous improvement. Together, we identify and overcome technical, educational, and competitive challenges, thereby driving successful, long-term growth and customer satisfaction. As a Sales Development Manager, you’ll support SDRs in the Amer region and you will report directly to the Head of Amer Sales Development. You’ll lead a high-performing team while expertly collaborating with stakeholders on top of funnel strategy and challenges. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

Requirements

Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
2+ years of experience managing Sales Development or Business Development teams in a high-growth B2B SaaS environment OR relevant leadership experience in a closing/AE role, as a Team Lead
Proven success building and scaling inbound pipeline generation motions; comfortable managing KPIs and funnel metrics.
Strong analytical mindset - you love diving into data to uncover insights, optimize workflows, and forecast accurately.
A natural coach and mentor who thrives on seeing others succeed and grow; experienced in giving actionable feedback and developing team members into top performers.
Excellent stakeholder management skills with a track record of strong cross-functional collaboration.
Exceptional communicator who builds trust, leads with empathy, and rallies teams around a shared vision.

Responsibilities

Lead and grow a team of Inbound Sales Development Representatives, enabling them to exceed pipeline and performance goals through structured coaching, feedback, and career development planning.
Drive a high-performance & data driven culture: monitor and analyze funnel performance, optimize conversion rates, and forecast results with precision.
Partner closely with key stakeholders across Marketing, Sales, RevOps, and Field Readiness to align on pipeline strategy, lead routing, and campaign execution.
Build scalable and repeatable playbooks for Inbound lead qualification that reflect Asana’s voice and customer-centric approach.
Champion Asana’s mission and values by building a culture rooted in clarity, inclusion, and excellence.