Sales Desk Manager

Lithia & Driveway • Calabasas, CA

1d • Onsite

About The Position

The Sales Desk Manager at Audi Calabasas, part of Lithia & Driveway, a Fortune 500, publicly traded company, is responsible for managing the activities of all sales staff. This role ensures that sales targets and customer service levels are achieved, and involves training, cross-training, and development of the sales team. Lithia & Driveway is one of the largest dealership groups and automotive retailers in North America, focused on growth, earning customers for life, taking personal ownership, improving constantly, and having fun. The company emphasizes building a workplace that ignites ideas and opportunities to enhance the customer experience, whether in person, online, or a combination of both.

Requirements

• Must have a proven track record with an exceptional CSI
• Strong communication and customer engagement skills
• Acceptable driving record and a valid driver's license in your state of residence

Nice To Haves

• Previous Automotive Sales Management experience a plus

Responsibilities

• Manages the activities of all sales staff ensuring sales targets and customer service levels are achieved
• Responsible for training, cross-training, and development of all sales staff
• Ensure sales goals are attained
• Manage daily activity & training of the sales staff
• Ensure salespeople are engaging with customers
• Address and resolve customer concerns

Benefits

• Eligible for short-term and/or long-term incentives as part of total compensation, which includes Department Net and Manufacturer Approvability, Total Units

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed