Sales Coordinator

The Raymond Corporation•Addison, TX

About The Position

Malin's sales coordinators are important members of the sales team, supporting our sales representatives and coordinating all sales-related activities such as pre-sales processes, coordinating orders, preparing proposals and calculating rates to help achieve our targets. A sales coordinator acts as a liaison between the sales team and customers, handles customer inquiries, and helps ensure sales targets are met by coordinating resources and improving efficiency. The ideal candidate must have the ability to do every aspect of the sales cycle in a timely and professional manner, including but not limited to the following: quotes, process new orders both lease and non-lease, track shipments and provide administrative support via email and phone.

Requirements

Skilled in adapting to changing priorities within a fast-paced sales environment and working with different competing requests at one time
Strong Word, Excel, PowerPoint, and Outlook skills
Critical thinking and problem-solving skills
Superb organizational skills with the ability to flex to ad hoc projects
Excellent verbal and written communication skills. Professional phone and email etiquette.
Self-motivated to learn new skills and innovative to propose solutions and ideas for improvement
Adept at working in a collaborative manner
Ability to meet deadlines
Strong mathematical skills for the calculation of sales projects
A minimum of three (3) years of administrative experience.

Nice To Haves

Associate’s degree in business preferred, but not required
Previous experience in lean management / process improvement projects a plus

Responsibilities

Perform preliminary checks on incoming orders to ensure completeness and accuracy
Generate and update Core sales files in our ERP system, Order Tracking system, and Raymond portals
Process same day orders unless communicated otherwise by management and follow Malin’s order standards
Coordinate and respond to all requests made by sales team in a timely and professional manner
Process revisions based on requests from the sales team, and ensure supporting documentation is always provided
Process Purchase Orders to our vendors, build & maintain relationships with Malin Vendors
Act as a liaison between the sales team, and other departments such as Marketing, Logistics and Finance, to ensure a smooth and efficient sales process
Follow up on in-progress orders and files to ensure all required information is collected
Communicate with sales representatives regarding any customer concerns, challenges, or special requests
Call vendors and customers on orders placed to support the sales team with requests
Work closely with sales representatives to deliver outstanding C1 customer service to all Malin customers
Work to alleviate sales representative’s paperwork to ensure he can devote his time to selling
Help with outstanding open receivables by providing invoices to customers
Research new customer / new location information