Sales Coordinator

Champion Homes•Ocala, FL

18h

About The Position

The Sales Coordinator at Skyline Champion supports the sales organization by ensuring smooth communication, accurate order processing, and efficient coordination between customers, Sales, Production, and Shipping. This role is responsible for maintaining documentation, tracking sales activity, and supporting sales initiatives to help drive a positive customer experience and overall sales performance.

Requirements

High school diploma or equivalent.
1-3 years of administrative, sales support, or coordination experience.
Strong communication and organizational skills.
Proficiency with Microsoft Office and comfort with ERP/CRM systems.
Ability to maintain accuracy and attention to detail in a fast-paced environment.

Nice To Haves

Experience in manufacturing, construction products, or building materials.
Prior experience supporting a sales team or customer-facing role.
Familiarity with manufactured housing industry processes.

Responsibilities

Enter and maintain sales orders accurately within internal systems.
Verify completeness of customer purchase orders, pricing, specs, and required documentation.
Coordinate order changes, updates, and approvals with Sales and internal departments.
Prepare and distribute order acknowledgments and confirmations to customers.
Maintain digital and physical records of sales orders, contracts, and correspondence.
Serve as a primary point of contact for customer questions related to order status, documentation, and scheduling.
Communicate build dates, shipment timelines, and changes to customer orders.
Assist Sales Representatives with quotes, product information, and follow-up activity.
Support customer visits, plant tours, and product demonstration scheduling.
Collaborate with Production Scheduling to align customer needs with manufacturing capacity.
Work closely with Shipping to ensure accurate and timely delivery of homes.
Coordinate with Engineering and Purchasing when customer selections or customizations require clarification.
Communicate shortages, delays, or spec issues to internal stakeholders promptly.
Maintain dashboards, sales logs, and weekly reports for Sales Leadership.
Track sales metrics, production timelines, and backlog status.
Assist with preparation of sales presentations, pricing sheets, and marketing materials as needed.
Support data entry and updates in CRM and ERP systems.
Verify accuracy of customer specifications before orders are released to Production.
Ensure all customer requirements are documented and communicated clearly to internal teams.
Assist in resolving customer concerns regarding orders, timelines, and documentation.