Sales Coordinator

Garfield Refining LLC•Philadelphia, PA

26d

About The Position

Garfield Refining is a 132+-year-old family-owned refinery located in Philadelphia, PA and a leader in the precious metals industry. Garfield delivers award-winning customer service to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. We believe that recycling is important and pride ourselves doing our part to keep metal out of landfills while providing an essential service to our clients. We're seeking an entry-level Sales Coordinator to support our sales organization through administrative tasks, lead qualification, and inside sales support. This role is ideal for someone who is detail-oriented, highly motivated, and eager to grow a career in sales. You'll be a key player in maintaining a healthy sales pipeline and ensuring our clients receive an exceptional experience.

Requirements

At least 1 year of experience in Account Management, Inside Sales, or an Administrative role
Task-oriented and works best in a routine
Elite phone and in-person communication skills
Strong customer service and interpersonal skills with a demonstrated ability to work with different types of clients
Desire to work in a team setting
Problem-solving skills to help resolve customer issues or needs

Nice To Haves

Associates or Bachelor degree preferred; however, we provide comprehensive training and all candidates will be considered

Responsibilities

Qualify inbound and outbound leads and maintain organized, accurate records in the sales pipeline
Perform high-volume data entry, list management, and account organization
Track inbound and outbound shipments
Provide administrative support to the sales and account management teams
Build relationships with clints to support retention and overall satisfaction
Uphold a high level of customer service in every interaction
Update and maintain CRM records to ensure data accuracy