Sales Coordinator - Limited Service
About The Position
We are hiring a dual Front Desk and Sales Coordinator for our 74 room Holiday Inn Express. This role blends guest service at the front desk with driving local sales and managing group bookings. We offer competitive pay flexible scheduling and great perks. Job Summary We are seeking an energetic professional to join our 74 room Holiday Inn Express in a dual role as Front Desk Agent and Sales Coordinator. You will provide excellent customer service by checking guests in and out processing payments and answering daily inquiries. For the sales portion of your role you will actively seek out new business coordinate group room blocks and manage local corporate accounts. You must possess strong communication skills and a drive to increase hotel revenue while ensuring every guest has an exceptional customer service experience.
Requirements
- Friendly and outgoing personality with a passion for hospitality and sales
- Proficient in English and knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer focused orientation
- Able to lift 30 pounds
Nice To Haves
- Previous hotel front desk or sales experience is preferred
- Experience with Opera PMS is a plus
- Experience with IHG Hotels or Holiday Inn Express is a plus
- Experience with Tripleseat and Hotel Planner is a plus
Responsibilities
- Greet guests and complete check in and check out procedures
- Process payments and manage guest accounts accurately
- Identify and pursue new sales leads in the local market
- Manage group bookings and corporate accounts from initial inquiry to departure
- Communicate with housekeeping and maintenance to coordinate room availability
- Conduct hotel site tours for potential clients and groups
- Answer phone calls and emails to assist guests and sales clients
- Ensure compliance with health and quality standards
Benefits
- Company parties
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Flexible scheduling
- Career advancement opportunities
- Paid time off available
- Employee discounts available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
