Sales Coordinator

Hampton Inn & Suites Speedway NC • Concord, NC

9h

About The Position

Position Summary: The Sales Coordinator is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Requirements

• Two years of progressive experience in a hotel environment
• Experience in administrative functions, telephone, email and filing systems
• Proficient in Microsoft 365 or similar computer applications
• Minimum High School Diploma or Equivalent

Nice To Haves

• Experience with Delphi FDC, Sales Pro, brand's PMS and/or sales related applications a plus
• Associate’s and/or Bachelor’s degree in business, marketing or related field preferred

Responsibilities

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain organized and accurate filing system on all accounts, including complete file on each active, prospective or buying account, and trace file for future activities.
• Maintain regular attendance in compliance with service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Comply with standards and regulations to encourage safe and efficient hotel operations.
• Keep immediate supervisor informed of all matters requiring their attention.
• Correspond with prospects and clients and answer any questions about the hotel’s venue options, rates, room types, packages or promotions.
• Send proposals and/or invoices accurately, timely and professionally.
• Perform research functions on competitive hotels, venues, clients, trends and prospects.
• Gather and assemble sales collateral and correspond with clients.
• Enter, retrieve or reconcile rooming lists, event orders or other information in customer relationship management systems.

Benefits

• comprehensive Medical/Dental/Vision benefits
• 401K
• a generous PTO program
• the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED