Administration, Sales Support

BBB | Better Business Bureau•Houston, TX

About The Position

The sales Coordinator will assist the sales team in managing customer relationships, tracking orders, processing quotes, and ensuring that products are delivered on time. This position is crucial to supporting the sales operations within the solar manufacturing industry and ensuring smooth coordination between the sales department, clients, and production teams.

Requirements

Proven experience in sales coordination, customer service, and sales support.
Strong knowledge of solar energy products and industry trends in a plus.
Excellent communication, organizational, and multitasking skills.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to work effectively in a fast-paced environment and meet deadlines
Strong attention to detail and problem-solving skills

Nice To Haves

Strong knowledge of solar energy products and industry trends in a plus.

Responsibilities

Support the sales team by handling administrative tasks such as preparing quotes, processing orders, and managing customer inquiries.
Coordinate the logistics and delivery schedules of solar products to customers.
Assist with managing customer accounts and maintaining positive relationships.
Track sales metrics and report on sales performance to management.
Ensure accurate and timely processing of orders, from order creation to product shipment.
Handle customer complaints or issues, working to find solutions and ensure customer satisfaction.
Prepare sales presentations, product documentation, and other materials as needed.
Collaborate with the marketing and production departments to align sales strategies and product availability.
Keep track of inventory and inform the team of stock levels to avoid delays.
Assist in preparing and organizing trade shows, conferences, and customer meetings as requested.