Paralegal - Child Support Administration

Milwaukee County•Milwaukee, WI

2d•$24 - $36

About The Position

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Miwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community. Miwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact [email protected]. Please note: an online application must be submitted for consideration. We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County! Paralegal-Child Support Hourly Pay Range $23.92 - $35.88 Closing Date: March 17, 2026, or sooner upon receipt of the first 50 application submissions received Job Summary: This position provides paralegal services to the Department of Child Support Services, including paternity and order establishment, and reviewing child support orders for a modification. Duties include interviewing for information gathering, locating parties, facilitating genetic testing, legal document preparation, scheduling hearings, filing and case management. This position enables the Department to meet establishment obligations mandated under Wisconsin law and by Title IV-D of the Social Security Act.

Requirements

Must be a current resident of the State of Wisconsin
Valid Wisconsin Driver's License and access to a reliable insured transportation.
An Associate Degree from an accredited College/Technical College and 1 year of experience working as a Paralegal or in Child Support or Family Law. Or a Paralegal Certificate and 1 year of experience working as a Paralegal or in Child Support or Family Law.
Any Bachelor’s, higher degree or law degree does not need experience
Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets including e-courts
Basic experience with Software Systems OnBase, KIDS/wiKIDS
This position requires time-management, oral and written communication, analytic and problem-solving skills.
Candidates must have the ability to work independently, develop in-depth knowledge of Child Support Program laws, regulations and policies, and apply that knowledge to a wide-range of situations to assist in the improvement of departmental performance.
Candidates must be able to work effectively and harmoniously with other staff, case participants, the public and other agencies, and occasionally travel to offsite locations.
Candidates need to have the ability to Push/Pull/Lift/Carry up to 10lbs as needed.

Responsibilities

Conduct face to face or phone interviews with participants.
Review and evaluate data to determine and take next appropriate actions such as paternity establishment, order establishment, modification of court orders, interstate action, and eligibility for various support services.
Draft pleadings, motions, orders, income withholding notices and other legal documents
Update database with document interview notes, locate efforts, court dates, sanction, and other information as required by state and federal regulations, communicate as necessary with parties via telephone, email or letter, request and withdraw benefit sanctions as appropriate.
Investigate systems such as KIDS, CLEAR (law enforcement data base), CARES (Human Services system) and the internet to determine current demographic information for parties.
Review and maintain case file materials to ensure that necessary information is prepared in advance of court hearings.
Document files in accordance with state and federal regulations.
Scan and locate documents in OnBase (electronic filing system).
Serve parties with legal documents in the office when necessary to ensure case moves through establishment process in a timely manner.
Performs other duties as may be assigned.