Sales Coordinator

IFF • Carrollton, TX

1d • Hybrid

About The Position

Looking for a role that challenges you while making an impact on products people use every day? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success. The role is based in Carrollton (hybrid role). Be part of a proactive, customer-focused, detail-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration. Where You’ll Make a Difference Provide critical support to Account Managers (AM) by managing customer relations and data integrity in systems like SalesForce, PriceForce and Clover. Enter customer briefs and related tasks into SalesForce and ensure proper linkage between brief-to-win and order fulfillment processes. Maintain accurate project, customer, and pricing information in SalesForce/PriceForce and communicate changes as needed. Troubleshoot and remove potential roadblocks without involving AM wherever possible. Handle internal and external inquiries for AM, often independently. Facilitate, expedite, and track samples, documents, and creative tasks. Ensure timely communication with internal and external customers. Keep AM informed of potential disruptions relevant to the brief-to-win process. Attend customer visits, lab tastings, and participate in meetings and presentations with AM when time allows. What Makes You the Right Fit High School Degree or GED (Bachelor’s Degree preferred). Excellent communication (verbal and written), analytical, and interpersonal skills. Basic computer skills and ability to adapt to new software systems. Proactive, tenacious, customer-focused, and results-oriented. Strong decision-making abilities. Preferred: Proficiency in SalesForce, SAP, Outlook, AO, and Excel. 1–3 years of experience in a flavor manufacturing environment. How Would You Stand Out Experience in flavor manufacturing and familiarity with IFF functional areas. Advanced proficiency in SalesForce and SAP. Strong ability to troubleshoot and resolve issues independently. Why Choose Us? Be part of a global leader in flavors and fragrances. Work in a collaborative, customer-focused environment. Opportunity to learn and interact with multiple functional areas (Manufacturing, Logistics, Creative Lab, Consumer Insights, Finance, etc.). Participate in training programs to enhance your skills. Hybrid work flexibility. Make a real impact by supporting key customer projects and driving success. We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Requirements

• High School Degree or GED (Bachelor’s Degree preferred).
• Excellent communication (verbal and written), analytical, and interpersonal skills.
• Basic computer skills and ability to adapt to new software systems.
• Proactive, tenacious, customer-focused, and results-oriented.
• Strong decision-making abilities.
• 1–3 years of experience in a flavor manufacturing environment.

Nice To Haves

• Proficiency in SalesForce, SAP, Outlook, AO, and Excel.
• Experience in flavor manufacturing and familiarity with IFF functional areas.
• Advanced proficiency in SalesForce and SAP.
• Strong ability to troubleshoot and resolve issues independently.

Responsibilities

• Provide critical support to Account Managers (AM) by managing customer relations and data integrity in systems like SalesForce, PriceForce and Clover.
• Enter customer briefs and related tasks into SalesForce and ensure proper linkage between brief-to-win and order fulfillment processes.
• Maintain accurate project, customer, and pricing information in SalesForce/PriceForce and communicate changes as needed.
• Troubleshoot and remove potential roadblocks without involving AM wherever possible.
• Handle internal and external inquiries for AM, often independently.
• Facilitate, expedite, and track samples, documents, and creative tasks.
• Ensure timely communication with internal and external customers.
• Keep AM informed of potential disruptions relevant to the brief-to-win process.
• Attend customer visits, lab tastings, and participate in meetings and presentations with AM when time allows.

Benefits

• Be part of a global leader in flavors and fragrances.
• Work in a collaborative, customer-focused environment.
• Opportunity to learn and interact with multiple functional areas (Manufacturing, Logistics, Creative Lab, Consumer Insights, Finance, etc.).
• Participate in training programs to enhance your skills.
• Hybrid work flexibility.
• Make a real impact by supporting key customer projects and driving success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees