Sales Coordinator

Haller Enterprises•Lititz, PA

About The Position

We are seeking a Sales Coordinator to join our team. This impactful and collaborating position connects Haller Enterprise's empathetic personality, with our focus on quality service, between customers and sales. You must have the ability to deliver world-class customer service, scheduling and assisting sales personnel in closing job proposals. Hours are Saturdays & 4 weekdays 8am to 5pm. Day off during the week can vary. Additional hours may be required during peak seasons.

Requirements

One (1) year experience in customer service
Excellent communication skills, both written and verbal
Critical thinking and problem solving, working with a team
A positive, energetic personality

Nice To Haves

Industry knowledge is a "nice-to-have" but not a requirement

Responsibilities

Be the channel between the customer and the sales team.
Schedule and manage incoming sales appointments.
Provide support with the service technicians scheduling tech leads.
Manage the follow up cadence for jobs on hold.
Support the sales team with their daily schedules.
Process all sales related forms daily.
Assist in the resolution of customer issues or differences.
Be an active participant in the support phone queues.
Assist Sales Manager and/or Office Support Manager in special projects as assigned.
Provide backup/support for Project Coordination & the Install Team as needed/directed.
All other related duties as assigned or directed.

Benefits

Customizable and comprehensive medical benefits starting on the first of the month including company paid Life Insurance, & Long-Term Disability
Company contribution to 401(k) and HSA's
Company-paid Employee Assistance Program and Mental Health Coverage
PTO starts right away - 3 weeks for a full calendar year.
Outstanding company culture based on Haller's Mission/Vision/Values

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