What You Will Do: Support the sales team by handling inquiries, leads, phone calls, reports, and general admin work. Assist group, catering, and business travel clients with reservations, rooming lists, updates, and questions. Help prepare proposals, contracts, and group documentation, including uploading signed agreements. Manage on-property social media accounts (if applicable), including posting and responding to guest reviews. Collaborate with Convention and Visitors Bureaus, manage office supplies, and pitch in wherever needed. Assist with research, billing questions, reward points, and brand systems like Delphi or OnQ.