Sales Coordinator

Horizon Hobby•Champaign, IL

2d•$40,000 - $55,000•Onsite

About The Position

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products! We are currently hiring for a Sales Coordinator for our Alternative Channels! This is a full-time, on-site position at our Champaign, Illinois location. Working hours are Monday-Friday 8am-5pm. Typical pay for this position is $40,000-$55,000 annually. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range. The Sales Coordinator is a newly created role supporting the Alternative Channel Business Manager in driving new business opportunities, managing customer relationships, and executing sales strategies within non-traditional hobby and specialty retail channels. This individual will report directly to the Business Manager, who works remotely, with in-person collaboration during scheduled bi-weekly office visits. This position is ideal for a high-performing inside sales professional looking to gain experience in a consumer products environment and develop a broad skill set in sales operations, account management, and data-driven decision-making. The Sales Coordinator will play a key role in shaping processes, supporting new initiatives, and establishing best practices within the Alternative Channel. Responsibilities include accurate order processing, initiative-taking management of sales and customer data, and maintaining clear communication with internal teams and external customers. The Sales Coordinator participates in weekly 1:1 meetings, collaborates on setting weekly goals, and provides updates on key activities and progress, ensuring alignment with overall sales objectives and supporting continuous improvement. The role also includes supporting trade shows, customer events, and other business activities, and serving as a point of contact in the Business Manager’s absence.

Requirements

Bachelor’s degree in business, Marketing, Sales, or related field.
1–2 years of experience in inside sales, business development, or account management,
Preferably knowledge in a consumer products environment, ideally within toys, hobbies, or related industries.
Proven ability to meet or exceed sales targets.
Strong communication, negotiation, and interpersonal skills.
Ability to analyze sales data and prepare reports.
Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Teams), Oracle ERP, CRM systems, and Canva

Responsibilities

Support the Alternative Channel Business Manager in planning and executing sales strategies to achieve revenue and growth targets.
Assist in managing and developing key customer accounts, maintaining long-term relationships, and ensuring high levels of customer satisfaction.
Identify new business opportunities through prospecting, lead generation, and market research.
Collaborate with the sales team to prepare proposals, presentations, and sales reporting.
Track internal and point-of-sale performance metrics, providing regular updates to management.
Participate in sales meetings, pipeline reviews, and forecasting activities.
Coordinate with marketing, operations, and customer support teams to ensure seamless customer experience.
Ensure compliance with company policies, pricing guidelines, and sales processes.
Verify and process inbound orders according to Horizon Hobby guidelines to ensure accuracy and completeness.
Maintain data integrity across CRM, ERP, and other sales systems, proactively identifying discrepancies and ensuring clean, actionable data.
Serve as a point of contact in the absence of the Business Manager, maintaining continuity of communication, order management, and customer engagement.
Support trade shows, customer events, and other business activities as needed, with travel scheduled in advance.
Participate in weekly 1:1 meetings, collaborate on setting weekly goals, and provide updates on key activities and progress.
Performs other duties as assigned within the scope of the position.
Assist in managing and developing key customer accounts, maintaining long-term relationships, and ensuring high levels of customer satisfaction.