Sales Coordinator

MillerKnoll

8d

About The Position

Why join us? Maharam is the leading creator of textiles for interiors. Recognized for its rigorous and holistic commitment, Maharam embraces a range of disciplines, from product, graphic, and digital design to art and architecture. Known for its aesthetic and industrial innovation, Maharam’s work is guided by five main principles: utility, technology, tradition, luxury, and environmental impact. Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Maharam means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Maharam to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. Job Summary Inside component of “localized” sales team: Sales Coordinator and Sales Representative. Support function for client contact via incoming/outgoing phone calls, emails and client showroom visits; and direct assistance to representatives as inside partner. Additional job-related/territory duties and showroom responsibilities.

Requirements

• Well-homed in person customer service experience.
• Superior telephone skills.
• Ability to handle problem resolution professionally and with confidence, such as price, delivery, quality or installation problems.
• Organized and able to multi task.
• Desire to work as part of a team.
• Excellent communication skills both written and verbal.
• Computer savvy with working knowledge of MS Office including Outlook, Excel and Word; and ability to learn various Maharam specific computer functions.
• A bachelor’s degree or equivalent
• 2-4 years customer service experience

Responsibilities

• Interact with clients with the ability to openly talk about our sales line and guide our customers through the showroom experience.
• Handle client contact including: inventory inquiries, order placement, sample requests, product information, and project specific follow-up.
• Assist reps as inside partner for project system maintenance, sample requests, selecting alternates, and follow-up communication with clients.
• Perform miscellaneous duties include local showroom sample inventory maintenance and maintaining work environment to Maharam standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees