Sales Coordinator

GAMMA Sports•Pittsburgh, PA

5d•Hybrid

About The Position

GAMMA Sports is seeking a detail-oriented and highly organized Sales Coordinator to support our sales team across tennis, pickleball, and padel categories. This role is critical to ensuring smooth day-to-day operations, serving as a key point of contact for both internal teams and customers. The ideal candidate thrives in a fast-paced environment, is highly responsive, and enjoys supporting a sales team while delivering a strong customer experience.

Requirements

Bachelor’s degree in Business, Marketing, Sports Marketing or related field
1-3 years of sales, account management, or customer service experience
Strong attention to detail and organizational skills
Excellent written and verbal communication skills
Ability to manage multiple priorities and meet deadlines
Demonstrated initiative and a strong work ethic, with a willingness to take ownership and proactively solve problems.
Highly responsive and dependable, especially in a fast-paced, team-oriented environment
Proficient in Microsoft Office Suite, experience with ERP systems (Netsuite) is a plus

Nice To Haves

Passion for sports, particularly tennis, pickleball and padel, a strong plus.

Responsibilities

Create and manage estimates and sales orders
Ensure accuracy of pricing, promotions, and product details on all orders
Assist sales reps with order processing, follow-ups, and customer requests
Track order status and proactively communicate updates to customers and the sales team
Manage and respond to the sales inbox in a timely and professional manner
Answer inbound customer phone inquiries, providing product information and order support
Serve as a reliable point of contact for retailers and partners
Escalate issues as needed while maintaining a high level of customer satisfaction
Set up and maintain product listings across various retailer and distributor portals
Ensure product information, pricing, and assets are accurate and up to date
Coordinate with internal teams to reflect new product launches and updates
Work closely with sales, marketing, operations, and customer service teams
Support promotional execution by ensuring correct pricing and codes are applied
Assist with reporting, data entry, and general sales operations tasks