Sales Coordinator

StepStone Hospitality•Atlanta, GA

2d•Onsite

About The Position

Under the direction of the General Manager and our outside sales service , the Sales Coordinator is the onsite contact for sales for the hotel. This is a unique role as you will work 20 hours in sales and 20 hours at the front desk. Responsible for answering all incoming calls, Answer in-coming calls and direct or handle appropriate requests. Type contracts Type appointment letters, thank you letters, tentative bookings, etc. on a timely basis. Answer calls and/or contact clients to follow up on specific information (room list, billing information, etc.). Follow through with reservations, front desk and accounting accordingly. Conduct hotel tours when needed or appropriate. Type all proposals on a timely basis and create appropriate file. Attend pre-conference meetings when called upon. Greet guests on a professional level. File sales files at the end of the day. Prepare sales department mail for post office. Prepare convention kits and collateral daily to be used in house and on sales calls. Make sure all groups are taken care of and all items are set for pre arrival of the group Present a clean, pleasant, professional image to project a positive appearance to potential guests and clients. When your working at the front desk you will check guests in and out, greet guests and make sure all guests have a great stay.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
The requirements listed below are representative of the knowledge, skill, and/or ability required
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively
Ability to apply concepts of basic algebra and geometry
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Responsibilities

Answering all incoming calls
Answer in-coming calls and direct or handle appropriate requests
Type contracts
Type appointment letters, thank you letters, tentative bookings, etc. on a timely basis
Answer calls and/or contact clients to follow up on specific information (room list, billing information, etc.)
Follow through with reservations, front desk and accounting accordingly
Conduct hotel tours when needed or appropriate
Type all proposals on a timely basis and create appropriate file
Attend pre-conference meetings when called upon
Greet guests on a professional level
File sales files at the end of the day
Prepare sales department mail for post office
Prepare convention kits and collateral daily to be used in house and on sales calls
Make sure all groups are taken care of and all items are set for pre arrival of the group
Present a clean, pleasant, professional image to project a positive appearance to potential guests and clients
Check guests in and out
Greet guests and make sure all guests have a great stay