Sales Coordinator

Butler's Pantry•St. Louis, MO

About The Position

Creating Awesome Experiences…it’s why we get out of bed in the morning. Kick-Ass Catering…it’s what we do, and what we’ve been doing for more than 50 years. And if we’ve learned one thing during that time, it’s that catering is so much more than providing incredibly tasty food. To be the BEST, we need the BEST, and that means we need teammates who are: Passionate Poised Positive and who Put People First We don’t care who you are or what your area of expertise is. If you have passion and love working with an incredible team, you’ve come to the right place. This is Butler’s Pantry. Butler’s Pantry is looking for someone to bring passion and a drive to over-deliver as a Sales & Catering Coordinator. This person might also identify as: Vision Interpreter Party Professional Menu Marvel Dream Maker Fixer on the Fly Client’s Bestie The Sales and Catering Coordinator is responsible for the sale and maintenance of client catering accounts, oversight of social and corporate event planning, and sale of venues. The Sales and Catering Coordinator will also take an active role in engaging clients in ongoing relationships with Butler’s Pantry. This includes fostering key relationships and contacts to ensure the achievement of increased company value. The scope of this position includes supporting the integrity of Butler’s Pantry’s services, in both sales and event experiences.

Requirements

Ability to interact with people with ease, using highly developed interpersonal skills
Professional appearance and conduct
Mature, independent judgment and ability to handle a fast pace, stress and change, in a professional manner
Well disciplined, able to work under the pressure of many priorities and deadlines
Cost and quality conscientiousness
Computer proficiency, including Microsoft Outlook, Word and Excel, and the ability to learn new technologies
Ability to work a flexible, sometimes non-traditional schedule
Able to sit, stand and walk, for extended periods of time
Mathematical skills - ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages and ability to apply concepts of basic algebra
Passion for event planning and commitment to on-going education in the event planning and food service industry
Ability to maintain positive working relationships with all departments to ensure sales are secured and advanced efficiently and with high quality
Skill to exercise tact and diplomacy, demonstrate professional conduct in highly sensitive situations, maintain confidentiality, and provide effective feedback in complex situations

Nice To Haves

Completion of Degree or Certificate program from an accredited institution is preferred.

Responsibilities

Process incoming event inquiries in a timely fashion, capturing all event details
Bring events to life by overseeing from initial inquiry through execution; keeping in mind the importance of follow up
Coordinate with culinary, operations, accounting and purchasing departments throughout the life of the event
In a detail-oriented and organized fashion, turn your proposals into BEOs
Become fluent in catering software (Caterease), diagraming software (Prism), staffing software (Nowsta) and any additional technology platforms as required
Interact regularly with the Director of Sales to ensure that individual sales and growth priorities are aligned with overall company business strategy
Maintain client accounts
Develop relationships with potential clients and maintain positive relationships with current clients
Create inspiring and attractive client proposals for potential events; follow-up with clients for confirmation of event details and necessary changes
Effectively present proposals or administer site visits (one-on-one and in group situations) to clients, when needed
Provide input and expertise in the event sales and planning process, including coordination with culinary, operations, accounting, purchasing, marketing & design departments
Blow your clients away by exceeding their expectations at every turn
Maintain understanding of trends and developments in the industry, such as new menus, consumer preferences and sales strategies; engage in quality sales training programs when relevant
Be the face of Butler’s Pantry at industry events both local and national. Connect through industry meetings, events, and ceremonies
Showcase your passion and grow our team’s depth of offerings. Love design? Help us create mood boards. Passionate about cocktails (it’s 5 o’clock somewhere, right)? Help us develop new and exciting beverage options and packages.
Set an example for and support service staff members, clients and guests at events
Model appropriate behavior and encourage team members to follow suit
Support a department climate that attracts, retains and motivates top quality sales employees
Act as an ambassador of the Company by sharing the Company’s values, vision and direction with others

Benefits

Competitive Compensation
Health & Dental Coverage
Voluntary Vision, Short-Term Disability, Life Insurance Plans
Employer-Paid Long-Term Disability and Life Insurance Plans
Employer-Paid Employee Assistance Plan (EAP)
Immediate access to paid-time off (including new parental leave) that accrues based on tenure
Voluntary Flexible Spending Account & 401K with Employer Match
Flexible Hours (business driven)
Ability to work remotely, occasionally & when appropriate
Team Bonus Structure
Daily Team Lunch
A dedication to MIBE – Finding ways to Make It Better Everyday
An effort to create true Work/Life Integration for all Team members
Leadership expectations in every position
Regular Employee Appreciation events (Happy Hours, Coffee Trucks, Spirit Days, Donut Parties, Holiday luncheons…)
A focus on creating opportunities for all – team members, community partners & vendors included.