Sales Coordinator II

thyssenkrupp Materials NA

49d•$61,647 - $92,471

About The Position

The Sales Coordinator II is responsible for providing order management services to clients. This role acts as liaison between customers, production and distribution departments. Job Description Key Accountabilities: Works with customers on issues after order placement Resolves issues with customers in consultation with Traders Ensures timely resolutions inclusive of financial implications of order processing Seeks efficiencies in determining cost drivers for contract administration Identifies claim file types and assembles files according to relevant information May exhibit leadership, guidance and/or training of newer employees Meets TKMNA Employee Attributes / Competencies The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Requirements

High School Diploma or equivalent
2 - 4 years of experience in Sales / Customer Service
Computer literate
MS Office Suite with special emphasis on Excel, Word, PowerPoint and Outlook
Strong skills and abilities in written and verbal communication
Has solid understanding and capability of order process and file management

Nice To Haves

Bachelor’s degree in business, communications or a related discipline
Metals or aerospace experience, or background

Responsibilities

Works with customers on issues after order placement
Resolves issues with customers in consultation with Traders
Ensures timely resolutions inclusive of financial implications of order processing
Seeks efficiencies in determining cost drivers for contract administration
Identifies claim file types and assembles files according to relevant information
May exhibit leadership, guidance and/or training of newer employees
Meets TKMNA Employee Attributes / Competencies