Sales Coordinator II

thyssenkrupp Materials • Houston, TX

47d

About The Position

The Sales Coordinator II is responsible for providing order management services to clients. This role acts as liaison between customers, production and distribution departments. Job Description Key Accountabilities: Works with customers on issues after order placement Resolves issues with customers in consultation with Traders Ensures timely resolutions inclusive of financial implications of order processing Seeks efficiencies in determining cost drivers for contract administration Identifies claim file types and assembles files according to relevant information May exhibit leadership, guidance and/or training of newer employees Meets TKMNA Employee Attributes / Competencies The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Requirements

• High School Diploma or equivalent
• 2 - 4 years of experience in Sales / Customer Service
• Computer literate MS Office Suite with special emphasis on Excel, Word, PowerPoint and Outlook
• Strong skills and abilities in written and verbal communication
• Has solid understanding and capability of order process and file management

Nice To Haves

• Bachelor’s degree in business, communications or a related discipline
• Metals or aerospace experience, or background

Responsibilities

• Works with customers on issues after order placement
• Resolves issues with customers in consultation with Traders
• Ensures timely resolutions inclusive of financial implications of order processing
• Seeks efficiencies in determining cost drivers for contract administration
• Identifies claim file types and assembles files according to relevant information
• May exhibit leadership, guidance and/or training of newer employees
• Meets TKMNA Employee Attributes / Competencies

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED