Sales Consultant / Base + Commission

B-Sew InnOklahoma City, OK
20dOnsite

About The Position

The Retail Sales Consultant position is responsible for selling a variety of sewing machines, and related products, and driving sales through excellent customer service while upholding B-Sew Inn's core values. This is a full-time position, 40 hours a week including Saturdays.

Requirements

  • High School Diploma or GED required.
  • 1-2 years relevant sales experience required.
  • Commitment to continually increasing knowledge of the BSI products to stay current on product offerings.
  • Excellent customer service skills.
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong organizational and planning skills.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
  • Proficiency in MS Office, including email; familiarity with Google Documents and Google Drive preferred.
  • Ability to work in a team-oriented environment.
  • Ability to work a flexible schedule.

Responsibilities

  • Demonstrates a positive attitude and a willingness to adhere to the BSI culture, including finding a way to say yes.
  • Greets guest on sales floor and determines make, type, and quality of merchandise desired.
  • Displays merchandise, suggests selections that meet guests needs, and emphasizes selling points of article such as quality and utility.
  • Demonstrates use and explains features of sewing machines and related products; answers guests questions concerning price and use of merchandise.
  • Processes sales invoices using Point of Sales System.
  • Exhibits sales skills required to achieve personal and store goals; demonstrate persistence, overcome obstacle; recognize and act on opportunities to create sales.
  • Maintains knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Follows up with guests to assure satisfaction, respond to inquiries, solicit further sales & solve or refer problems.
  • Maintain records related to sales and quotes.
  • Examines defective item returned by guest to determine if refund or replacement should be made.
  • Uses computer database to research availability of merchandise.
  • Participates in Physical Inventory.
  • Sells service contracts for machines sold.
  • Wraps merchandise for guest or arranges for delivery.
  • Cleans shelves, counters, tables, and other general retail cleaning duties.
  • Removes and records amount of cash in register at end of shift.
  • Helps maintain the demo-ready environment of store and sales floor.
  • Update job knowledge by participating in educational opportunities.
  • Other duties as assigned.

Benefits

  • Competitive Wages
  • Group Health Insurance
  • Life Insurance
  • AD&D Insurance
  • Optional Vision & Dental Insurance
  • Paid Time Off (PTO)
  • Holiday Pay
  • Pre-Tax Retirement Program
  • Team Member Discounts
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