Sales Consultant / Base + Commission

B-Sew Inn•Oklahoma City, OK

20d•Onsite

About The Position

The Retail Sales Consultant position is responsible for selling a variety of sewing machines, and related products, and driving sales through excellent customer service while upholding B-Sew Inn's core values. This is a full-time position, 40 hours a week including Saturdays.

Requirements

High School Diploma or GED required.
1-2 years relevant sales experience required.
Commitment to continually increasing knowledge of the BSI products to stay current on product offerings.
Excellent customer service skills.
Excellent time management skills and ability to multi-task and prioritize work.
Attention to detail and problem-solving skills.
Excellent written and verbal communication skills.
Strong organizational and planning skills.
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Proficiency in MS Office, including email; familiarity with Google Documents and Google Drive preferred.
Ability to work in a team-oriented environment.
Ability to work a flexible schedule.

Responsibilities

Demonstrates a positive attitude and a willingness to adhere to the BSI culture, including finding a way to say yes.
Greets guest on sales floor and determines make, type, and quality of merchandise desired.
Displays merchandise, suggests selections that meet guests needs, and emphasizes selling points of article such as quality and utility.
Demonstrates use and explains features of sewing machines and related products; answers guests questions concerning price and use of merchandise.
Processes sales invoices using Point of Sales System.
Exhibits sales skills required to achieve personal and store goals; demonstrate persistence, overcome obstacle; recognize and act on opportunities to create sales.
Maintains knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Follows up with guests to assure satisfaction, respond to inquiries, solicit further sales & solve or refer problems.
Maintain records related to sales and quotes.
Examines defective item returned by guest to determine if refund or replacement should be made.
Uses computer database to research availability of merchandise.
Participates in Physical Inventory.
Sells service contracts for machines sold.
Wraps merchandise for guest or arranges for delivery.
Cleans shelves, counters, tables, and other general retail cleaning duties.
Removes and records amount of cash in register at end of shift.
Helps maintain the demo-ready environment of store and sales floor.
Update job knowledge by participating in educational opportunities.
Other duties as assigned.