Sales Consultant - Total Wine

Southern Glazer’s Wine and Spirits, LLC•Lubbock, TX

1d•Onsite

About The Position

Shape a remarkable future with Southern Glazer’s, an industry leader in wine and spirits distribution. Southern Glazer’s, a family-owned business since 1933 and one of Forbes’ Top Private Companies, invests in its people with leading technology, continuous learning, and a supportive culture. The company is proud of its positive reputation and provides opportunities for growth and belonging. The Sales Consultant represents Southern Glazer’s in the market, embodying a passionate, innovative, and self-motivated approach with a business-oriented and customer-focused mindset. The primary responsibilities involve visiting customers, engaging in consultative sales conversations, and increasing sales revenue through face-to-face interactions built on trusting relationships, which drives maximum value to customer and supplier partners, as well as to the SGWS organization.

Requirements

Able to analyze and understand data and information
Able to leverage SGWS technology to perform duties and responsibilities
Able to build and structure customer presentations and product proposals
Proficient in using mobile devices (e.g., iPad®, smartphone) and online communication techniques (email, posting, texting, etc.) in a professional manner
Able to consistently achieve results, even under tough circumstances
Able to take responsibility for own actions and results; commits to providing a consistently high level of service to customers, suppliers, colleagues, and management
Able to communicate effectively through various methods and express self clearly and concisely while appropriately tailoring the message to the audience
Able to be nimble in ambiguity; be open to change; embrace innovative ideas
Team player; works collaboratively with others
Able to work in a fast-paced, results-driven environment
Must possess a reliable vehicle, a valid driver’s license, and the ability to obtain and maintain auto liability insurance on their vehicle in compliance with SGWS company requirements.
High School Diploma or GED required
Able to travel as needed
Must be at least 21 years of age

Responsibilities

Build positive, credible, lasting customer relationships based on trust
Discover and identify customer business growth needs
Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
Analyze data and insights to increase sales, grow customer business, and better achieve objectives
Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
Prioritize sales activities to achieve objectives based on each customer business growth plan
Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
Maintain deep knowledge of SGWS products and correctly present and position them in each account
Propose selling solutions to each customer and win the sale using consultative selling skills
Achieve internal SGWS and supplier objectives as prioritized by management
Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
Adapt the selling approach based on each customer’s buying styles and individual business needs
Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
Document and maintain account- and customer-specific information in CRM (Proof)
Participate in sales meetings, on-site training, and supplier events as required
Perform other duties as assigned