Sales Consultant – Parts & Service

Brandt Tractor

38d

About The Position

Brandt has an opportunity for a Sales Consultant in Parts and Services to join our Hamilton Branch. In this role, you will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service experience. If you have a passion for agricultural equipment, are an excellent communicator, and have a passion for customer service and sales, we invite you to apply for this exciting opportunity. Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It’s our mission to enable our customer’s success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and the industry-leading John Deere brand. If this sounds like you, please apply today! Please note that we have multiple roles across our branches – for a full list, please check out our website: Brandt Careers | Jobs at Brandt

Requirements

Extensive knowledge of heavy equipment parts, operations and the agriculture industry.
Previous sales experience in a similar role is preferred.
Experience in building rapport and maintaining positive relationships with customers.
Results-driven with a focus on achieving sales targets.
Ability to work independently and as part of a team.
Strong organisational and time management skills.
Capable of travelling within the territory and working flexible hours.
A valid driver’s license and a clean driver’s record are required.

Responsibilities

Conduct outbound calls to existing and potential customers to offer information on Brandt parts, maintenance, and repair services.
Meet and exceed sales targets and key performance indicators (KPI’s) related to parts and service sales.
Assist customers in identifying their parts and service needs accurately.
Provide detailed information on Brandt parts, pricing, and service options.
Collaborate with the service team to schedule appointments and allocate resources efficiently.
Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs.
Maintain accurate records of customer interactions, orders, and service history in our CRM system.
Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships.
Stay updated on the latest Brandt product releases, service offerings and industry trends.