Sales Communications Manager (US)
About The Position
The US Sales Communications Manager, reporting to the Sr. Manager, HCP & Sales Communications, is responsible for leading the strategy, planning, and execution of all communications to the U.S. sales organization. This role ensures the field has the right information, tools, and messaging at the right time to effectively engage customers and drive business results. This leader owns the sales editorial calendar, executes copywriting and content development for internal field communications, and ensures timely, clear, and actionable delivery across communication channels. By partnering closely with marketing, commercial leadership, training, operations, and product teams, the Sales Communications Manager ensures alignment, reduces communication noise, and improves field readiness for enterprise initiatives.
Requirements
- Bachelor’s degree in Marketing, Communications, Business, or related field.
- 5 years of experience in internal communications, sales enablement, marketing communications, or related roles.
- Demonstrated experience managing editorial calendars and delivering high-volume, high-impact communications.
- Strong copywriting and editorial skills with ability to translate complex business updates into clear, actionable messaging.
- Experience working closely with commercial or field sales organizations.
- Strong project management and stakeholder coordination skills.
Nice To Haves
- Experience in healthcare, medical device, or regulated industry marketing or communications.
- Experience supporting field readiness for product launches or commercial campaigns.
- Familiarity with CRM, sales enablement platforms, and internal communication tools.
- Experience leveraging analytics or feedback tools to optimize communication effectiveness.
Responsibilities
- Own and manage the U.S. sales communications editorial calendar, ensuring prioritization, sequencing, and alignment across all field-facing communications.
- Lead development and delivery of clear, concise, and actionable communications to the field across channels including email, CRM notifications, newsletters, intranet, mobile tools, and sales enablement platforms.
- Oversee copywriting and content creation for sales communications, ensuring messaging is aligned to commercial priorities, campaign timelines, and brand standards.
- Partner with marketing, product, training, events, operations, and leadership teams to gather communication needs and translate them into effective field messaging.
- Ensure field readiness enterprise and strategic initiatives through coordinated communication plans and activation guides.
- Establish communication governance standards to reduce redundancy, improve clarity, and enhance field engagement.
- Collaborate with sales leadership and commercial excellence teams to ensure communications align with field workflows, priorities, and timing.
- Measure effectiveness of field communications through engagement metrics, feedback loops, and field surveys; continuously optimize strategy based on insights.
- Partner with digital and marketing automation teams to leverage platforms that improve targeting, personalization, and delivery efficiency.
- Support development of FAQs, quick-reference guides, and messaging playbooks that equip the field with consistent and confident customer messaging.
- Ensure communications comply with regulatory, legal, and compliance requirements.
- Contribute to continuous improvement of communication processes, tools, and field enablement strategies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
