Sales & Catering Coordinator

Hyatt • Harrisonburg, VA

252d • $17 - $19

About The Position

The Sales & Catering Coordinator supports and assists the sales team by efficiently completing tasks and projects to market, sell, service, build and maintain relationships with potential and existing guests/clients. This person must be able to detail events, speak with clients, and service groups.

Requirements

• Sales and/or hotel experience preferred
• High school diploma and/or equivalent work experience
• Delphi.fdc experience a plus
• Strong sales & relationship management skills
• Strong aptitude in working with numbers and comprehending Excel spreadsheets
• Keyboarding and general office administration skills
• Experience with similar sales software needed

Responsibilities

• Screen and traffic all inquiries into the sales office
• Prepare, and distribute timely all proposals, contracts, resumes and Banquet Event Orders (BEOs) for catering and/or sales department and work closely with the DOS/DOC to meet hotel/guest needs
• Print GRC's and sales reports for Sales and Staff Meetings
• With DOS/DOC supervision and approval, present and propose rates for wedding blocks and social groups
• Establish and maintain a strong relationship with all assigned accounts. May be responsible to make daily, weekly, and monthly maintenance calls
• Provide 'day of event support' meet & greet clients, support operational efforts with catering and Sales Manager. Act as the liaison between client and staff to communicate for a flawless execution.
• May give site tours to potential catering clients and weddings
• Connect with clients pre, during and post events with changes and billing issues
• Communicate effectively and continuously between group and staff to provide exceptional guest service to clients
• Respond to guest concerns complaints if needed.
• Attend weekly Staff and Sales meetings if needed
• Support DOS/DOC on an annual marketing plan
• Prepare sales kits; create design marketing flyers to promote business
• Filing of Banquet Event Orders (BEOs), Contracts, Proposals, and Credit Card Authorization
• Assist in letter writing for Sales, Catering and the GM
• Obtain in-depth knowledge of Delphi

Benefits

• Health Coverage that contributes up to 80% toward individual health plans
• Affordable dental and vision insurance
• FSA and HSA options
• 401K plan with discretionary yearly match
• Paid group term life insurance for select positions
• 50% shared cost short-term disability
• Robust PTO plan and 7 paid holidays
• Earned wage access program
• Employee Assistance Program (EAP)
• Sober support network
• Exclusive hotel travel discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED