SALES ASSOCIATE MUSEUM STORE FULL-TIME
About The Position
Mission of MIM: The Musical Instrument Museum (MIM) enriches our world by collecting, preserving, and making accessible an astonishing variety of musical instruments and performance videos from every country in the world. MIM offers guests a welcoming and fun experience, incomparable interactive technology, dynamic programming, and exceptional musical performances. MIM fosters appreciation of the world’s diverse cultures by showing how we innovate, adapt, and learn from each other to create music—the language of the soul. Core Values: Our four core values represent the standards by which each team member is expected to contribute towards the excellence of the MIM experience. MIM’s culture of high energy, innovation, questioning, and problem solving ensures we will overcome challenges and establish new paradigms for museums everywhere. 1. Guest-Friendly: MIM provides a welcoming, engaging, and accessible experience for each guest. 2. High-Performing: MIM team consistently exceeds expectations. 3. Ever-Changing: MIM is in constant evolution as it strives to improve continually. 4. Sustainable: MIM is committed to ensuring the sustainability of the organization for generations to come. Museum Store Mission Statement: The Museum Store enhances the guest experience by offering excellent customer service and by promoting the Museum’s collection by offering merchandise that educates, inspires, and entertains. Profits support MIM and its programs. Position Summary: MIM is looking for an energetic individual to provide exceptional customer service to MIM guests while generating revenue for the Museum. Must be able to work 40 hours per week. Must have open and flexible availability including weekends, holidays, and some evenings.
Requirements
- High school and prior retail experience in a museum, book, or music store is desirable or equivalent combination of education and experience sufficient to successfully perform the essential duties such as those listed in the job description.
- Ability to communicate effectively with museum guests, team members, and volunteer team members.
- Proven ability to demonstrate exceptional guest-focused engagement on the sales floor.
- Ability to balance a cash register.
- Ability to solve practical problems and interpret written and verbal instructions.
Nice To Haves
- Knowledge of music and musical instruments preferred.
Responsibilities
- Provide excellent customer service to all MIM guests.
- Process sales transactions accurately using CounterPoint SQL.
- Perform store opening and closing functions.
- Assist with restocking and cleaning in the store and retail storage areas.
- Assist with annual inventory.
- Maintain regular attendance and punctuality.
- Follow all policies and procedures, including department dress code.
- Support inclusive and respectful working relationships that promote a sense of belonging for all team members, volunteer team members, and guests.
- Perform other duties of a similar nature and level as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
