Museum Store Ambassador

NORTON MUSEUM OF ART INC • West Palm Beach, FL

2d • Onsite

About The Position

Founded in 1941 by Ralph Hubbard Norton and his wife Elizabeth Calhoun Norton, the Norton Museum of Art is Florida’s largest art museum, renowned for its distinguished collection. The Norton Museum of Art welcomes visitors to experience the transformative power of art through intimate and creative encounters with wide-ranging collections and programs of the highest quality. With holdings spanning Contemporary, Early European, Modern, and Asian Art, as well as Photography, the Norton serves as a cherished institution within its community. Our Commitments: To uphold our mission and ensure the Norton’s relevance to our community, we are dedicated to the following principles: Art: We celebrate and share excellence in the arts in all its forms. Audience: We cultivate meaningful dialogues and relationships with a diverse and inclusive audience. Ambassadors: Our employees, Trustees, volunteers, and partners are the vital links connecting Art and Audience. Foundations: We are committed to preserving the Norton’s fiscal and physical legacy for future generations. Position Summary: The Store at the Norton is an integral part of the Museum experience and shares a supportive role in interpreting, representing, and conveying the Norton Museum of Art’s strategic objectives. Through store sales, it serves to generate profits to bolster the institution’s educational objectives, while enhancing the overall quality of the Museum visitor’s experience by highlighting merchandise relative to the Museum’s collections and exhibitions. The Museum Store Ambassador, under the supervision of the Assistant Store Manager, serves as a key contributor in achieving the store’s goals by assisting in vital areas of daily functions, including handling sales and POS operations. The Museum Store Ambassador provides our museum visitors with the highest level of service, ensuring that their experience is positive and memorable.

Requirements

• Highly professional.
• Positive mindset and high integrity
• Service- oriented. Thrives on meaningful customer engagement.
• Previous specialty retail and/or sales-related experience.
• Ability to work well in a fast-paced, collaborative, team-oriented environment.
• Values and supports the strategic goals, mission, and initiatives of the Museum.
• Communicate in an effective manner.
• A degree of flexibility with one’s work schedule is required.

Nice To Haves

• Bilingual a plus.

Responsibilities

• Present a welcoming and inclusive environment for all customers, maintaining professional engagement.
• Demonstrate in depth product knowledge and generate sales
• Operate POS system with proficiency.
• Demonstrate knowledge of the varying levels of museum memberships and suggestively sell at POS.
• Maintain a pristine store environment, ensuring displays are inviting, and the merchandise is stocked & replenished as needed.
• Remain updated on daily Museum happenings such as tours, programming, and exhibitions.
• Understand Museum policies and proactively assist visitors and staff members as needed.
• Work collaboratively with fellow staff members and receive direction from Assistant Store Manager on various operational tasks.
• Assist with the store’s annual inventory.
• Must be available to work weekends, specifically Sundays and Friday evenings during Art After Dark.

Benefits

• 401(k) retirement plan and 2% employer match
• 4 discretionary days & 1 birthday holiday
• Flex Work options; hybrid & flexible schedule after an employee’s 90-day probationary period.
• 20% discount for staff in the Museum store
• 10% discount at The Restaurant
• Membership to the ROAM Museum network

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED