Associate - Sales FT (Dezavala) (32968)

Goodwill San Antonio•San Antonio, TX

22h•Onsite

About The Position

Goodwill San Antonio is an entrepreneurial non-profit focused on fighting poverty and creating opportunity by providing employees with opportunities to innovate, grow, and discover new skills. The organization generates revenue to fund employee and community programs, emphasizing diversity and inclusion. Goodwill San Antonio facilitates personal and professional growth for its employees, especially those who have faced employment barriers. It maximizes the value of employee work and donor donations to benefit the community and environment, preventing usable items from entering landfills and recirculating used goods. Goodwill also operates Good Careers Academy and Good Careers Centers to provide education and job placement. The company offers diverse career opportunities in retail, production, warehouse, logistics, customer service, career services, technology, document imaging, grounds maintenance, janitorial, and facilities maintenance, often partnering with government agencies. Goodwill prioritizes internal promotion and offers various benefits including skills development, health and well-being benefits, competitive pay, savings plans, financial education, store discounts, paid time off, leadership development, and tuition reimbursement. The Sales Associate is responsible for processing merchandise, assisting with efficient retail store operations, helping customers, handling transactions, performing basic record keeping, and other assigned retail duties.

Requirements

Minimum 6 months to 1 year minimum experience working successfully in retail customer service oriented environment.
Ability to bend, lift, grasp and move continuously through the day.
Good verbal communication skills with ability to effectively work as a team to achieve mission goals.
High School Education Level

Responsibilities

Greet customers in a friendly and courteous manner.
Make a connection with customers, asking questions and listening to shoppers’ needs, giving them guidance on meeting their shopping needs in the store.
Inspire customers to buy and create lasting positive impression of you, Goodwill and their purchase.
Continuously improve selling techniques.
Receive, price and stock donations.
Hang, inspect and tag textile or clothing in a production environment.
Maintain selling floor presentations and restock on a proactive basis.
Operate cash register.
Receive payments from customers for purchases, record sales and other transactions.
Handle cash, debit credits and issue receipts to customers efficiently and accurately.
Keep aisles free from debris, remove obstructions from production and sales floors, as well as fitting rooms.
Ensure work areas and facilities remain clean and organized.
Inform Team Leader or Manager of possible safety hazards.
Keep work area clean by sweeping, emptying trashcans, disposing of trash in appropriate containers.
Follow safe working protocols.
Maintain good housekeeping standards, performing basic janitorial duties as assigned.
Adhere to Loss Prevention and inventory control and compliance procedures.
Maintain regular, dependable attendance and punctuality.
Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.
Assist in safeguarding Goodwill team members and property from harm, damage or theft.
Comply with the Ethics Policy by immediately reporting any observed or suspected theft, fraud, violence, or any unethical or inappropriate behavior to a supervisor, human resources, or the Ethics Hotline.