Sales Associate, Part-Time - 14th St. Washington DC

Faherty Brand•Columbia, WA

1d•Onsite

About The Position

The Sales Associate is a key member of the customer service team, expected to exude upbeat and contagious energy. This role involves creating a memorable impact on customers through storytelling and authentic engagement. The Sales Associate will be an expert in sustainable fashion, product knowledge, and personal style, knowing the product inside and out. Faherty, founded in 2013, is a family-run lifestyle and apparel brand focused on purpose and optimism. Their goal is to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites. The company emphasizes responsibility, comfort without compromising quality, a lower environmental impact, and leaving the world a better place. They are dedicated to learning how to be better stewards of the planet and believe in the power of conversation and connection for change. Faherty is committed to diversity, equity, and inclusion, encouraging applications from historically and systemically marginalized communities. Employees are expected to embody five core values: Always Innovate, Day One Mentality, All Together, Power of Positivity, and Timeless, while remaining compassionate, focused, and seeking joy.

Requirements

Experience in a similar scope
Omnichannel awareness and the ability to provide a seamless customer experience between retail stores and ecommerce platforms
Adept with technology and apps
Strong communication skills with the ability to effectively communicate with purpose across a variety of platforms
Proven track record achieving personal results within a retail business; success reflective in consistently outpacing sales and performance goals
Passionate about contributing to brand with purpose and demonstrating advocacy through business
A natural people person with an insatiable desire to engage with others and nurture relationships
Ability to acknowledge errors, learn from them, and move forward with newfound wisdom
Does not shy away from hard work, resourceful, and not afraid to get your hands dirty
Thinks outside of the box and is always looking to add new tools to your toolbox
An inquisitive mind, comfortable asking uncomfortable questions and not satisfied with the status quo
Spreads good vibes, knows how to cut loose (while still keeping it together) and embraces all brand values
Responds to problems with solutions, a self-starter who thrives in the grey space and will not stop until the work is done
Delivers on promises, follows through with commitments and shows consistency between words and actions
Open to feedback and always strives to learn and grow, sees the value in radical candor and gains trust and support of others by being direct and truthful

Nice To Haves

Experience in hi-growth direct to consumer retail brands

Responsibilities

Exude energy that is upbeat and contagious
Create a memorable impact on customers through storytelling and authentic engagement
Be responsible for knowing our product inside and out
Be the expert in sustainable fashion, product knowledge, and personal style