Pharmaceutical Sales Associate - Washington DC
About The Position
The Pharmaceutical Sales Associate is an entry-level role critical for maintaining relationships within healthcare offices. Responsibilities include supplying patient materials, vouchers/samples, and providing in-office education. The associate will achieve established service/sales objectives by conducting primarily live customer calls on Primary Care offices in an assigned geography. They are expected to maintain a positive image for the client and IQVIA, ensuring compliance with all policies governing service/sales activities. IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries, focused on accelerating the development and commercialization of innovative medical treatments to improve patient outcomes and population health worldwide. The company seeks diverse talent committed to innovation and impact, with everyone contributing to the goal of helping customers improve patients' lives.
Requirements
- Bachelor’s degree from a four-year accredited college or university required
- Excellent live, virtual, and written communication skills to engage customers
- Proven active listening skills
- Strong rapport building skills
- Demonstrated drive and enthusiasm to connect with and support customers for maximum engagement
- Demonstrated ability to build relationships with customers and internal partners
- Ability to partner and collaborate within a team environment
- Demonstrated decision making skills
- Ability to utilize critical thinking
- Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization to achieve deadlines
- Ability to consistently execute all field sales activities with a high degree of professionalism in accordance with established promotional guidelines
- Technology agility- proficient with Outlook, Teams, Excel, Word, PowerPoint (Microsoft office) with the ability to quickly adapt to new technology and systems
Nice To Haves
- 1-year of Customer Service experience
- Military experience
- Working experience during college
- Competitive Sports experience during college
- Extra-curricular activities during college, especially in leadership positions
Responsibilities
- Achieve service and sales goals and objectives by effectively implementing marketing strategies in assigned region and as defined by business needs
- Analyze performance and adjust business plan and approach accordingly.
- Executes plan and achieves metrics objectives.
- Maintain and update current and prospective target profiles and call records in CRM.
- Keep current with market knowledge and competitive products
- Successfully complete/participate in all required training and team meetings
- Plan, organize, and prioritize activities to meet service/sales goals for assigned targets
- Demonstrate mastery of customer engagement skills with expertise in questioning and probing to better understand customer wants and needs in order to supply outstanding service
- Make complete, accurate and timely submission of all timekeeping, details, call activity, expense reports, and sample activity
- Comply with governing corporate policies and SOPs, as well as applicable federal, state and local laws and regulations, including sample management, compliance with promotional program, and proper use of promotional materials and promotional expense budgets
Benefits
- Incentive plans
- Bonuses
- Health and welfare and/or other benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
