Sales Associate - Full Time
About The Position
Join Our Team as a Sales Associate at Ziker Cleaners! At Ziker Cleaners, we take pride in providing top-notch garment care services while building authentic relationships with our customers and colleagues. For over 100 years, the Ziker family has served the Michiana area with exceptional service, impact in our community, as well as a commitment to growth, innovation, and a culture of care. As a Sales Associate, you will be the face of Ziker Cleaners, engaging with our valued customers daily, and striving to exceed customer expectations in every interaction! You will take charge of everything the customer needs – assisting with garment care needs, handling financial transactions, prepping and organizing garments for professional dry-cleaning, and providing an in-store wash, dry, and fold service for standard laundry. Your friendly demeanor, positive attitude, and attention to detail will ensure every Ziker customer receives exceptional customer care.
Requirements
- Excellent interpersonal skills and a genuine passion for customer service.
- Effective communication, with the ability to listen actively and address customer needs.
- Friendly, warm, and approachable demeanor that reflects our commitment to exceptional service.
- Flexibility to work Monday through Saturday, including mornings and evenings.
- Strong attention to detail and the ability to multitask effectively in a fast-paced environment.
- Willingness to work at multiple locations as needed.
- Basic computer and internet literacy.
- Ability to stand and walk for up to 4 hours without a break.
- Ability to lift up to 20 pounds repeatedly throughout the day.
Nice To Haves
- Previous retail or customer service experience is a plus.
Responsibilities
- Greet and assist customers with their garment care needs, providing expert advice and guidance.
- Ensure a smooth and efficient check-in and check-out process for garments and orders.
- Collaborate with the cleaning team to address customer concerns or special requests.
- Maintain a clean and organized store environment, including the sales floor and display areas.
- Promote and upsell our additional services and products to enhance the customer experience.
- Develop an understanding of SPOT point of sale software, care labels, and various garment care processes.
Benefits
- $15.00 Starting Pay
- Performance and pay review at 90 days, and every 6 months thereafter.
- 40% Discount on dry cleaning and laundry services for all employees!
- Paid Volunteer Time
- Employee Assistance Program
- Robust training program that sets you up for success at Ziker and the industry at large.
- For Full-Time Employees: Medical, Vision, Dental 401k, Life, Aflac, Paid Holidays and PTO.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
