Sales Associate, Part-Time - Westfield

Faherty Brand•Westfield, NJ

21h•Onsite

About The Position

The Sales Associate is a key member of the customer service team, expected to exude upbeat and contagious energy. This role involves creating a memorable impact on customers through storytelling and authentic engagement. Sales Associates are responsible for in-depth product knowledge, becoming experts in sustainable fashion, product knowledge, and personal style. Faherty, founded in 2013, is a family-run lifestyle and apparel brand focused on purpose and optimism. Their mission is to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites. The company is committed to comfort without compromising quality, aiming for a higher standard with a lower environmental impact, and striving to leave the world a better place. They acknowledge the fashion industry's impact and are dedicated to being better stewards of the planet, believing in the power of conversation and connection for change. Faherty supports organizations aligned with their values and fosters a collaborative, energetic, and creative work environment. They are inclusive, encouraging applications from diverse backgrounds, and lead consciously, bravely, and inclusively. Employees are expected to embody five core values: Always Innovate, Day One Mentality, All Together, Power of Positivity, and Timeless.

Requirements

You are a natural people person
You have an insatiable desire to engage with others and nurture relationships
You make mistakes (we all do!). You acknowledge your errors, learn from them, and move forward with your newfound wisdom
You do not shy away from hard work
You know how to be resourceful and are not afraid to get your hands dirty
You think outside of the box and are always looking to add new tools to your toolbox
You have an inquisitive mind
You are comfortable asking the uncomfortable questions and are not satisfied with the status quo
You spread good vibes
You know how to cut loose (while still keeping it together) and embrace all our brand values
You respond to problems with solutions
You are a self-starter, you thrive in the grey space and will not stop until the work is done
You deliver on promises
You follow through with your commitments and show consistency between your words and actions
You are open to feedback and always strive to learn and grow
You see the value in radical candor and gain the trust and support of others by being direct and truthful

Nice To Haves

Experience in a similar scope; hi-growth direct to consumer retail brands preferred

Responsibilities

Experience in a similar scope; hi-growth direct to consumer retail brands preferred
Omnichannel awareness and the ability to provide a seamless customer experience between retail stores and ecommerce platforms
Adept with technology and apps
Strong communication skills with the ability to effectively communicate with purpose across a variety of platforms
Proven track record achieving personal results within a retail business; success reflective in consistently outpacing sales and performance goals
Passionate about contributing to brand with purpose and demonstrating advocacy through business