Sales Associate, Part-Time - Westfield

Faherty Brand•Westfield, NJ

9h•Onsite

About The Position

The Sales Associate is a key member of the customer service team, expected to exude upbeat and contagious energy. They will create a memorable impact on customers through storytelling and authentic engagement, and be responsible for knowing the product inside and out, acting as an expert in sustainable fashion, product knowledge, and personal style. Faherty, founded in 2013, is a family-run lifestyle and apparel brand focused on purpose and optimism. The company aims to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites. They are committed to doing things differently, promising comfort without compromising quality, holding themselves to a higher standard with a lower environmental impact, and leaving the world a better place. Faherty recognizes the fashion industry's impact and is dedicated to being better stewards of the planet, supporting people and organizations that align with their values. The leadership team is passionate and collaborative, fostering an energetic and creative environment. Faherty embraces diversity, encouraging applications from historically and systemically marginalized communities, including BIPOC, women, and people in the LGBTQIA+ community. Employees are expected to embody the five core values: Always Innovate, Day One Mentality, All Together, Power of Positivity, and Timeless, while remaining compassionate, focused, and seeking joy.

Requirements

Experience in a similar scope; hi-growth direct to consumer retail brands preferred
Omnichannel awareness and the ability to provide a seamless customer experience between retail stores and ecommerce platforms
Adept with technology and apps
Strong communication skills with the ability to effectively communicate with purpose across a variety of platforms
Proven track record achieving personal results within a retail business; success reflective in consistently outpacing sales and performance goals
Passionate about contributing to brand with purpose and demonstrating advocacy through business
A natural people person with an insatiable desire to engage with others and nurture relationships
Ability to acknowledge errors, learn from them, and move forward with newfound wisdom
Does not shy away from hard work, knows how to be resourceful, and is not afraid to get hands dirty
Thinks outside of the box and is always looking to add new tools to the toolbox
An inquisitive mind, comfortable asking uncomfortable questions, and not satisfied with the status quo
Spreads good vibes, knows how to cut loose (while still keeping it together) and embraces all brand values
Responds to problems with solutions, is a self-starter, thrives in the grey space, and will not stop until the work is done
Delivers on promises, follows through with commitments, and shows consistency between words and actions
Open to feedback and always strives to learn and grow, sees the value in radical candor, and gains the trust and support of others by being direct and truthful

Responsibilities

Exude energy that is upbeat and contagious
Create a memorable impact on customers through storytelling and authentic engagement
Be responsible for knowing the product inside and out
Be the expert in sustainable fashion, product knowledge, and personal style