Sales Associate - Full-Time

The UPS Store 5495Sacramento, CA
1d

About The Position

The UPS Store is seeking enthusiastic and customer-focused Sales Associates to join our team. This role is ideal for individuals with a passion for sales and customer service who are looking to thrive in a fast-paced retail environment. As a Sales Associate, you will be responsible for driving sales, providing exceptional customer service, and helping customers with various shipping, packaging, printing, and other business service needs.

Requirements

  • Previous retail or sales experience is preferred but not required.
  • Strong customer service skills with a focus on relationship building.
  • Ability to communicate effectively and build rapport with customers.
  • Goal-oriented mindset with a passion for meeting and exceeding sales targets.
  • Basic computer skills and familiarity with POS systems.

Responsibilities

  • Promote and sell The UPS Store services, including shipping, packaging, printing, and mailbox rentals.
  • Actively engage customers to identify their needs and recommend appropriate solutions to meet and exceed sales goals.
  • Greet and assist customers in a friendly and professional manner.
  • Provide personalized recommendations and solutions to enhance the customer experience.
  • Proactively upsell additional services, such as printing and marketing solutions, to meet customer needs and increase store revenue.
  • Accurately process transactions using the point-of-sale (POS) system, including handling cash, credit cards, and other payment methods.
  • Assist customers with packaging and shipping solutions. This includes properly packing items and ensuring shipments are processed correctly.
  • Work closely with store management and colleagues to meet store goals, support business operations, and contribute to a positive work environment.
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