Associate III

Tapestry•Pine Township, PA

14d•$15 - $17•Onsite

About The Position

Primary Purpose: The successful individual will leverage their proficiency in retail to… Client & Service Expert: Achieves individual sales goals. Develops strong product knowledge across all categories. Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience. Able to develop a personal connection with guests through effective use of the selling skills. Leadership Presence: Achievement of personal sales goals. Extensive product knowledge. Partner with Store Manager and Assistant Manager to elevate selling culture. Partner with Store Manager and Assistant Manager to initiate business driving events in store. Building Brand Equity: Ability to understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Build strong relationships with clients as a brand ambassador of the company. Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales. Adhere to all company policies and procedures with honesty and integrity. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

Requirements

Strong communication skills
Proven ability and contribution to an elevated selling culture
Elevated sense of personal style
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 50 pounds
Comfortable climbing ladders

Nice To Haves

Minimum 2-3 years’ experience in luxury goods or a comparable retail environment
Bachelor’s degree in related field preferred

Responsibilities

Achieves individual sales goals.
Develops strong product knowledge across all categories.
Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience.
Able to develop a personal connection with guests through effective use of the selling skills.
Achievement of personal sales goals.
Extensive product knowledge.
Partner with Store Manager and Assistant Manager to elevate selling culture.
Partner with Store Manager and Assistant Manager to initiate business driving events in store.
Ability to understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
Build strong relationships with clients as a brand ambassador of the company.
Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
Adhere to all company policies and procedures with honesty and integrity.
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.