Sales Associate-Chevrolet Hilo

TONY HAWAII AUTOMOTIVE GROUP LLC • Hilo, HI

2d • $90,000 - $120,000

About The Position

The Sales Associate is responsible for selling new and pre-owned vehicles while delivering exceptional guest experiences and achieving established sales and profitability goals. This role supports the company’s Vision — “Best place to work & Best place for our guests to do business” — and Mission — “Build long-term relationships with our associates & guests and make a positive difference in our community.”

Requirements

• Strong verbal and written communication skills
• Excellent interpersonal and customer service skills
• Proven sales ability and customer-focused mindset
• Strong organizational skills and attention to detail
• Effective time management and ability to meet deadlines
• Analytical thinking and problem-solving skills
• Ability to prioritize and delegate tasks when appropriate
• Comfortable working in a fast-paced, results-driven environment
• Proficiency in Microsoft Office Suite or related software
• High school diploma or equivalent required
• 1–2 years of customer service experience required
• Valid driver’s license with a clean driving record
• Prolonged periods of standing, sitting, and computer work
• Ability to lift up to 25 pounds as needed

Nice To Haves

• 2–3 years of automotive sales experience preferred

Responsibilities

• Meet or exceed monthly sales volume and performance standards.
• Greet every guest promptly and professionally, or connect them with someone who can assist.
• Engage guests to understand their wants and needs, helping them select the vehicle that best fits their lifestyle.
• Present vehicle features, benefits, performance, and available options clearly and confidently.
• Offer a test drive to every guest and follow all dealership procedures, including proper identification and documentation.
• Accurately complete all sales transactions and required paperwork in accordance with dealership guidelines.
• Deliver each vehicle with a high-quality delivery process that reinforces the guest’s purchase decision and satisfaction.
• Follow up on all post-delivery matters including tag/title work, “we-owes,” and special requests to ensure guest expectations are met.
• Build repeat and referral business by maintaining consistent follow-up and strong guest relationships.
• Stay current on manufacturer products, programs, and required training.
• Attend all scheduled sales meetings and training sessions.
• Collaborate with management to set realistic performance goals and develop action plans to achieve monthly income targets.
• Address guest questions or concerns promptly and professionally to maintain high satisfaction levels.

Benefits

• We are committed to developing our people and creating real opportunities for growth and success.
• Dedicated On-Site Director of Training focused on your development, ongoing coaching, and long-term success.
• Competitive Pay Plan that includes a competitive draw/salary plus commission.
• Experience-Based Commission Structure: Associates with prior automotive sales experience qualify for a higher commission structure, providing even greater earning potential.
• Clear income goals with strong earning opportunities.
• Ongoing manufacturer and in-house training programs.
• Supportive leadership team invested in your professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED