The North Face: Sales Associate - Mall of America

VF Corporation • Bloomington, MN

1d • Onsite

About The Position

As a Sales Associate, you will be the face of The North Face brand to retail customers, responsible for creating a best-in-class customer experience in the store. You will actively engage with a diverse and often large group of people, utilizing your product, brand, activity, and community knowledge to ensure each customer has a memorable positive experience. You will work as part of a team, prioritizing customer engagement while also assisting in the daily visual and operational maintenance of the store. The North Face is built on a love for the outdoors and a desire to enable exploration for all people. The company is committed to empowering exploration, protecting natural spaces, and evolving product manufacturing to improve environmental performance and social responsibility in the supply chain.

Requirements

• Ability to genuinely and comfortably engage with a diverse group of customers
• Customer service experience
• Ability to collaborate, work as a team, and be adaptable in the workplace
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
• Excellent written and verbal communication skills
• Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
• Attention to detail
• Proficient computer skills including word processing, spreadsheets, and software programs

Nice To Haves

• High School Diploma or GED

Responsibilities

• Provide a high level of personalized customer engagement.
• Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
• Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
• Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
• Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, and product replenishment.
• Assume cashier duties as needed.
• Assist in the execution of all Loss Prevention initiatives.
• Assist in the overall visual and operational maintenance of the store.

Benefits

• Comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates.
• Some benefits the company offers that this position can participate in.
• Detailed information on the benefits options you qualify for will be provided upon hire.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees