The North Face: Sales Associate - Mall of America

The North Face • Bloomington, MN

1d • Onsite

About The Position

As a Sales Associate, you will be the primary point of contact for retail customers, responsible for delivering a best-in-class customer experience. This role involves actively engaging with a diverse customer base, leveraging your knowledge of products, the brand, outdoor activities, and the community to ensure each customer has a positive and memorable interaction. You will work as part of a team, prioritizing customer engagement while also contributing to the daily visual merchandising and operational upkeep of the store. The North Face, built on a passion for the outdoors, aims to enable exploration for all people. The brand operates on the belief that exploration fosters change, challenges individuals, and offers new perspectives. To promote a global movement of outdoor exploration, appreciation for nature, and a commitment to its protection, The North Face encourages new participants in outdoor activities. This is achieved through supporting non-profit organizations, creating programs for local recreation, and inspiring young leaders in exploration and conservation. The company pledges to empower exploration for as many people as possible, protect natural environments, and improve environmental performance and social responsibility in its supply chain.

Requirements

• Ability to genuinely and comfortably engage with a diverse group of customers
• Customer service experience
• Ability to collaborate, work as a team, and be adaptable in the workplace
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
• Excellent written and verbal communication skills
• Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
• Attention to detail
• Proficient computer skills including word processing, spreadsheets, and software programs

Nice To Haves

• High School Diploma or GED

Responsibilities

• Provide a high level of personalized customer engagement.
• Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
• Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
• Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
• Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, and product replenishment.
• Assume cashier duties as needed.
• Assist in the execution of all Loss Prevention initiatives.
• Assist in the overall visual and operational maintenance of the store.

Benefits

• Comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates.
• This position is a part-time or limited time position (ie., internship) and is not eligible for all of the benefit plans offered at VF Corporation.
• There are some benefits the company offers that this position can participate in.
• Detailed information on the benefits options you qualify for will be provided upon hire.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees