Sales Associate- North West

Natural Medicine LLC • Las Vegas, NV

5d

About The Position

Green Cannabis Co agent is passionate about Marijuana, provides product knowledge to our patients, and explains the benefits of buying specific products. Green Cannabis Co agent delivers the Company's retail promise to every customer visiting Green Cannabis Co. Provides superior customer service and educational guidance to registered patients and Designated Primary caregivers ("DPC"). Take patient orders, record sales in the Inventory Control System ("ICS"), and handle cash, and debit card transactions. Maintain an organized environment and facility appearance.

Requirements

• Previous retail or customer service experience preferred.
• Must be able to ensure accurate data entry and record keeping, and have experience with ICS systems.
• Knowledge of marijuana policy and law.
• The desire to learn about our Company, and in order to assist customers with the ability to creatively cultivate long-term
• Ability to work in a fast-paced, changing, and challenging environment
• Ability to make decisions as necessary with oversight when needed.
• Proficiency in Windows-based and other software and Internet navigation.
• Fun attitude, strong work ethic, strong attention to detail, and must have a team player mentality and be able to accommodate scheduling expectations, including weekends, evenings, and holiday shifts, and store location movement.
• Must have a registered agent's card issued by the Department.

Nice To Haves

• Point of Sale Software and cash handling is a plus.

Responsibilities

• Follows the Company's selling standards to meet the team and individual sales goals and metrics.
• Drives sales and customer experience by maintaining a tidy, safe, and well-merchandised store environment with all marijuana and related products, except samples, secured and behind a counter.
• Models best-in-class service experience that consistently strives to exceed customers' expectations.
• Make sales and prepares approved sales form, calculate sales price and enter into cash register, collect the amount due from client in cash or via a cashless debit transaction, make necessary, package order checking to ensure each product is appropriately labeled, including warning as required by law. Deliver sales form to ICS agent for entry. Escort client to waiting room to exit. Escort next client to secure sales area.
• Inspires customer confidence and creates loyalty to Company brand.
• Promotes a work environment that is positive, customer-service oriented, and compliant with established laws and regulations and Company policies and procedures.
• Is accountable for accurately utilizing the Company's Point of Sale system.
• Communicates with patient coordinator to maintain patient traffic flowand maximize sales and customer satisfaction.
• Responds to in person patient requests, compliments, and resolves simple complaints through e-mail, or by the phone requesting supervisor support as needed.
• Maintains organization of dispensary and through daily upkeep and light cleaning.
• Maintains quality and appearance of product by removing shake and stems, while checking for mold, mildew, expiration or sell by dates, or defective products, and keeping samples clean and in order.
• Maintains knowledge of all marijuana and related products and services offered, as well as applicable state and local laws and regulations and industry news.
• Educates patients and DPC's on medicating options and methods, strain information, medicine effectiveness for specific ailments, and cultivation methods.
• Provides educational materials and resources for patients and DPCs as needed.
• Records specific requests, preferences, and notifications for patients and DPCs using the EVS and ICS and follow up as needed.
• Maintains awareness of patient input and suggested changes to improve service or product, invites clients to use suggestion box in the waiting room.
• Discusses inventory levels with patient coordinator and Manager or Assistant Manager to maintain accurate online menus and update menus, and checklists as needed.
• Coordinates supply orders with Green Cannabis Co manager as needed.
• Prepares patient and DPC online and pre-orders as assigned.
• Makes deliveries as directed, serving as lead agent or second delivery team member as assigned
• Routes media calls to the appropriate manager or Community Outreach Manager immediately (do not comment unless authorized to do so).
• Assists managers with research, communications, and any other assigned projects/tasks.
• Complies with Green Cannabis Co and Company's current policies and procedures and applicable state and local laws and regulations.
• Assist management with scheduled and random product inventory counts.
• Participate in the facility discussions and provide suggestions for improving product availability, patient and DPC satisfaction, and/or company policies and procedures as needed.
• Attend staff meetings as scheduled.

Benefits

• The Company plans to offer a range of benefits for its employees.
• For full-time, non-salaried employees, including this position, the Company anticipates providing access to group health insurance as well as dental and vision insurance.
• Policies will be established for paid time off and sick days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed