Sales Associate/Store Manager - Mid-South Region

ACE Cash Express

22d • Onsite

About The Position

This is a pipeline requisition for anticipated openings for Sales Associates and Store Managers across multiple locations in the Mid-South Region. ACE Cash Express values its employees, empowering them to utilize their customer service and sales skills to the fullest. The company fosters a collaborative environment where teamwork thrives, on-the-job learning and development activities are available, and excelling in one's role and assisting others is encouraged. Employees are expected to strengthen relationships with customers, partners, and colleagues daily. ACE invests in its employees and promotes a culture centered on people, service, career advancement, and unity. The role involves understanding customers’ unique needs, recommending appropriate ACE products and services, effective communication, empathy, and building trust to provide exceptional customer service. Responsibilities also include handling a wide range of services such as cash handling, check cashing, lending, bill pay, and card services, while prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines. Successful candidates will have an entrepreneurial spirit, work independently, and embrace accountability for overall store performance.

Requirements

• Entrepreneurial spirit
• Ability to work independently
• Embracing accountability for overall store performance
• Ability to build trust with customers
• Ability to listen actively, communicate effectively, and empathize with customer challenges
• Understanding the diverse range of financial products and services that ACE offers
• High school diploma or equivalent

Nice To Haves

• Two or more years of retail experience
• Proficiency in Spanish

Responsibilities

• Understanding customers’ unique needs and recommending appropriate ACE products and services
• Communicating effectively with customers, empathizing with their challenges, and building trust
• Providing exceptional customer service to foster lasting relationships
• Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services
• Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Paid holidays
• Sundays off
• Flexible schedules
• Tuition reimbursement
• Short-term disability
• Long-term disability
• Basic life and AD&D for full-time associates
• 401k plan
• Generous paid time off plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED