Sales Associate/Store Manager - South Texas Region

ACE Cash Express

22d•Onsite

About The Position

This is a pipeline requisition to build a talent pool for anticipated openings across multiple locations. ACE Cash Express empowers all sales associates and store managers to use their customer service and sales skills to the fullest, and celebrates their commitment to making store operations succeed. ACE Cash Express is a workplace where collaborating and teamwork thrive, on-the-job learning and development activities are available, excelling in your role and assisting others on the team is encouraged, strengthening relationships with customers, partners, and colleagues happens every day. The company invests in its employees and promotes a culture centered on people, service, career advancement, and unity, among other key principles.

Requirements

Entrepreneurial spirit and ability to work independently, embracing accountability for overall store performance.
Ability to build trust with customers, listen actively, communicate effectively, and empathize with their challenges, all with the intent of providing exceptional service.
Understanding of the diverse range of financial products and services that ACE offers.
High school diploma or equivalent is required.

Nice To Haves

Two or more years of retail experience.
Proficiency in Spanish is welcomed in most of our markets.

Responsibilities

Understanding customers’ unique needs and recommending appropriate ACE products and services.
Communicating effectively with customers, empathizing with their challenges, and building trust.
Providing exceptional customer service to foster lasting relationships.
Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines.