Sales Associate/Store Manager - Central Region

ACE Cash Express

22d•Onsite

About The Position

This is a pipeline requisition to build a talent pool for anticipated openings across multiple locations in multiple U.S. states. ACE Cash Express values its employees, empowering sales associates and store managers to utilize their customer service and sales skills to the fullest. The company fosters a collaborative environment that encourages teamwork, on-the-job learning, and professional development. Employees are expected to excel in their roles, assist team members, and strengthen relationships with customers, partners, and colleagues. ACE Cash Express is committed to investing in its employees and promoting a culture centered on people, service, career advancement, and unity. The company seeks individuals with an entrepreneurial spirit who can work independently and take accountability for overall store performance. Building trust with customers is paramount, requiring active listening, effective communication, and empathy to provide exceptional service. Sales Associates and Store Managers must understand the diverse range of financial products and services offered by ACE.

Requirements

High school diploma or equivalent

Nice To Haves

Two or more years of retail experience
Proficiency in Spanish (welcomed in most markets)

Responsibilities

Understanding customers’ unique needs and recommending appropriate ACE products and services
Communicating effectively with customers, empathizing with their challenges, and building trust
Providing exceptional customer service to foster lasting relationships
Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services
Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines