Sales Associate/Store Manager - Southwest Region

ACE Cash Express

22d•Onsite

About The Position

This is a pipeline requisition to build a talent pool for anticipated openings across multiple locations in the Southwest Region. ACE Cash Express employees are the company's greatest asset, empowering all sales associates to use their customer service and sales skills to the fullest. ACE Cash Express is a workplace where collaboration and teamwork thrive, on-the-job learning and development activities are available, excelling in your role and assisting others is encouraged, and strengthening relationships with customers, partners, and colleagues happens every day. The company invests in its employees and promotes a culture centered on people, service, career advancement, and unity. The company is looking for Sales Associates and Store Managers who have an entrepreneurial spirit and can work independently, embracing accountability for overall store performance. Building trust with customers is a top priority, requiring active listening, effective communication, and empathy to provide exceptional service. Candidates will need to understand the diverse range of financial products and services that ACE offers.

Requirements

Two or more years of retail experience
High school diploma or equivalent

Nice To Haves

Proficiency in Spanish

Responsibilities

Understanding customers’ unique needs and recommending appropriate ACE products and services
Communicating effectively with customers, empathizing with their challenges, and building trust
Providing exceptional customer service to foster lasting relationships
Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services
Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines