Sales Associate / Customer Service Representative

WellBiz Brands • Rockwall, TX

13h • Onsite

About The Position

Drybar is expanding its team in Rockwall and Allen, Texas, seeking customer service-focused individuals to join a nationally recognized brand. The company is looking for professionals interested in management growth within an environment that fosters team mentality, training, and an elevated client experience. At Drybar, receptionists are called Bartenders, and the philosophy is to specialize in one service: blowouts, with no cuts or color.

Requirements

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure

Nice To Haves

• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required

Responsibilities

• Provide over-the-top, amazing customer service
• Create an elevated client experience
• Operate point of sale systems
• Solve problems at the front desk using logic and support resources
• Multitask effectively
• Maintain a professional demeanor under pressure

Benefits

• Competitive compensation plan with potential to make between $12 and $24 per hour depending on commission performance
• Free monthly services
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training
• Medical for full time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees