Who we are looking for Do you love to talk about the latest technology? Are you energetic & want to be an expert in the Wireless industry? Wireless Zone® franchisees are seeking dedicated sales professionals with exceptional customer service skills to join our team! If you like the idea of developing relationships with customers in our community to provide personalized connected solutions – this may be the right role for you! What you’ll be doing Listen and build relationships with customers to identify the right products and services for their lifestyle Provide best in class customer service and in store experience to all customers Demonstrate knowledge of latest products and services. Remain current on industry and competitor trends, pricing plans and promotions. Meet or exceed sales goals and other key performance metrics by selling our products and services to new and existing customers Accurately complete all aspects of the sale; customer contracts, accept customer payments and process transactions using POS system Ensure customer satisfaction by troubleshooting and resolving any concerns promptly. Use customer feedback to recommend modifications to products and/or services. The ideal candidate 1-2 years’ experience in a related role, retail sales experience is preferred Proven ability to meet sales goals and multitask in a fast pace environment A High School Degree is required, an Associate’s or Bachelor's degree is preferred Availability to work a variable schedule including evenings, weekends and holidays Excellent interpersonal communication which includes face to face presentation skills Ability to perform basic addition and subtractions and make correct change Ability to stand for up to 75% of the time Compensation: $35K-$55K WIRELESS ZONE OF WATERBURY Our Company Wireless Zone – a Verizon Authorized Retailer - is the largest Verizon franchisor in the U.S. with over 330 locations. For nearly 30 years, we’ve provided Verizon products and services in our independently owned and operated stores across 27 states. We sell all the latest phones, tablets, wireless accessories, devices and plans – products that have become personal necessities to how we communicate, work, socialize and connect. Our Culture We take pride in being a first name only company and we realize that employees are the key to our continued success. Our employees are committed to the same standards of outstanding customer service today that helped found the company back in 1988. Verizon has recognized our knowledgeable and friendly staff, awarding Wireless Zone as the National Customer Loyalty Award Winner for 5 consecutive years. We are dedicated to being the nation's top wireless retailer by providing the best customer experience. Our Community The Wireless Zone® franchise is passionate about community involvement and positively impacting the lives of others. Thee Wireless Foundation for Giving, founded in 2003, annually raises and donates significant funds and offers grants to charitable organizations. The grants are given to support programs dedicated to improving the communities in which we operate and live. Our Future Mobile devices are expected to reach 10 billion by 2017 and new technological advancements are introduced to the consumer every year. Being part of Wireless Zone means you will be leading the way to the future of communication, with the latest devices and capabilities. Join our team today!