Sales Associate and Customer Service
About The Position
Elements Massage Fairfield is looking for engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we reward our team when we meet our objectives. Do you want to work in a job where you can help change clients' lives? Our team members will earn commission for Wellness Plan sales. Elements Massage Fairfield is looking for a Wellness Sales Associate/ Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio. - Inform all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan - Follow our proven sales process to enroll clients into the Elements Massage Wellness Program - Be the first and final face of hospitality, whether on the phone or in the studio - Ensure the client appointment paperwork and payment process is brief, painless and accurate - Work as a team with our managers and massage therapists to create an environment where clients are the center of the world
Requirements
- Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty
- The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients
- The right candidate can turn every incident of client criticism to a story of great customer service
Nice To Haves
- Prior Retail sales experience is preferred
- Customer service experience in a spa like environment is preferred, catering experiences that distinguish their value with attention, hospitality and execution.
- Familiarity with modern office tools and systems: scheduling and payments are all processed with easy-to-learn computer programs
- Driven to create the best work environment for the employees and the best experiences for the client.
Responsibilities
- Inform all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
- Follow our proven sales process to enroll clients into the Elements Massage Wellness Program
- Be the first and final face of hospitality, whether on the phone or in the studio
- Ensure the client appointment paperwork and payment process is brief, painless and accurate
- Work as a team with our managers and massage therapists to create an environment where clients are the center of the world
Benefits
- Pay depending on experience
- Bonuses based on monthly conversion numbers
- Complimentary monthly massage
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
