Sales and Customer Service Associate

AM Dallas•Fort Worth, TX

About The Position

At Alphalete Marketing , we specialize in connecting people with the products and services that make life easier, faster, and more connected. As a growing sales agency in the telecommunications space, we blend personalized customer support with sales-driven strategies to help our clients expand their market presence and deliver meaningful solutions to their customers. Whether you're just beginning your career or looking to sharpen your skills, this entry-level position is the perfect launchpad for growth in both customer service and sales. What You’ll Do As a Sales and Customer Service Associate , you’ll be the face of our brand and the voice of our clients. You'll support sales initiatives, resolve customer issues, and create a positive customer experience that builds long-term loyalty.

Requirements

Excellent communication and interpersonal skills
A passion for helping others and finding win-win solutions
Drive and enthusiasm for meeting and exceeding sales goals
The ability to multitask and stay organized in a dynamic environment
A team-first attitude and a desire to learn and grow professionally

Responsibilities

Engaging directly with customers to promote products, services, and special offers at local pop-up events
Answering questions and addressing concerns with clarity, professionalism, and accuracy
Guiding customers toward solutions that match their needs and preferences, ultimately, closing the sale
Managing customer accounts and assisting with billing, upgrades, and service inquiries
Supporting sales campaigns through in-person outreach and customer follow-ups
Collaborating with team members to reach daily and weekly sales goals
Staying informed on client products, promotions, and service updates