Sales Assistant

Hampton Lumber • Portland, OR

7d

About The Position

The Sales Assistant plays a critical role in supporting a defined group of lumber traders within Hampton Lumber Sales (HLS). This position is responsible for ensuring accurate and timely processing of transactions, maintaining strong communication across internal teams and customers, and proactively identifying and resolving issues that impact order flow and inventory management.

Success in this role requires strong problem-solving ability, attention to detail, assertiveness in communication, and the initiative to anticipate needs before issues arise. This individual must be adaptable in a fast-paced trading environment and capable of balancing multiple priorities while maintaining accuracy and accountability.

Requirements

• Ability to prioritize and adapt in a fast-paced, ever-changing environment
• Strong analytical and organizational skills
• Proficiency in Microsoft Office (Word, Outlook, Excel) and the ability to quickly learn internal systems such as LumberTrack
• Prior experience in sales support, operations, logistics, or administrative coordination is preferred but not required
• Four-year college degree or relevant industry experience preferred

Nice To Haves

• Strong Problem Solving: Ability to analyze information, anticipate challenges, and implement practical solutions in a dynamic trading environment.
• Detail Orientation & Accuracy: Maintains a high level of precision when managing orders, inventory, documentation, and system transactions.
• Assertive Communication: Communicates clearly, confidently, and respectfully to ensure issues are addressed promptly and expectations are aligned.
• Initiative & Ownership: Takes proactive steps to identify gaps, follow through on tasks, and support traders and team members without waiting to be directed.

Responsibilities

• Enter and process sales orders, purchase orders, and transfer orders accurately and efficiently
• Review daily order files and proactively identify discrepancies or potential issues
• Monitor inventory levels and coordinate necessary adjustments, including work orders for inventory modifications
• Ensure accurate documentation and timely completion of shipping-related processes
• Serve as liaison between traders, vendors, mills, reloads, Rail and Trucking teams, and customers to ensure on-time and accurate delivery
• Communicate clearly and assertively to resolve order issues, shipping discrepancies, and inventory concerns
• Coordinate across departments to prevent miscommunication and missed handoffs
• Identify potential transactional or inventory issues before they escalate
• Analyze order, shipping, and inventory data to determine root causes of discrepancies
• Take the initiative to recommend solutions and follow through until resolution
• Continuously looking for ways to improve workflow accuracy and efficiency

Benefits

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level