Sales Assistant - Wholesale Merchandising

Madewell • New York, NY

2d • $23 - $26

About The Position

As a Sales Assistant, you’ll support the Sales and Merchandising teams with day-to-day wholesale operations. You’ll help keep orders, product information, and selling tools accurate and organized—while supporting seasonal market preparation and follow-up in a fast-paced environment. This is an entry-level role ideal for someone early in their fashion career who’s eager to learn wholesale fundamentals and merchandising process.

Requirements

• Bachelor’s degree in Fashion Merchandising, Business, or related field (or equivalent experience)
• Internship or 0–2 years of experience in fashion, wholesale, or retail
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Excel and Google Workspace
• Ability to multitask, prioritize, and meet deadlines
• Positive, proactive attitude and interest in wholesale + fashion merchandising

Nice To Haves

• Showroom and/or market internship experience
• Exposure to wholesale systems or order management tools
• Basic understanding of department store or specialty retail environments

Responsibilities

• Support Sales Managers with administrative and operational needs
• Enter, update, and track orders; maintain clear status notes and follow-through
• Prepare and maintain selling tools (line sheets, order recaps, selling decks/tools)
• Respond to basic account requests and information needs, escalating when appropriate
• Maintain accurate product details (styles, pricing, delivery windows)
• Organize seasonal assortments and SKU lists; keep shared documents current
• Track best sellers and support basic sales performance reporting
• Support sample management for internal use and market needs
• Support market preparation (materials, samples, product info readiness)
• Support post-market organization (recaps, updates, documentation, follow-ups)
• Coordinate with Customer Service, Sales, and DTC Merchandising partners to keep work moving
• Help resolve basic order/shipping questions through organized tracking and communication
• Maintain organized files and shared documents; support general office/showroom tasks as needed
• Run weekly sales reports and assist with routine data updates
• Support basic sales and inventory analysis (as needed for reporting and recaps)

Benefits

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level