Sales and Operations Assistant
About The Position
The main objective of the Sales and Operations Assistant revolves around ensuring seamless communication and coordination between guests, the sales team, and hotel operations to facilitate successful meetings and events. The role involves managing group room blocks, assisting with sales efforts, and ensuring banquet spaces are properly set up and maintained. Additionally, the position requires monitoring guest satisfaction, supporting direct billing and invoicing, distributing reports, and maintaining sales materials. A key focus is on maintaining high service standards, ensuring operational efficiency, and fostering collaboration between departments to enhance the guest experience.
Requirements
- Highly organized
- Detail-oriented
- Strong communication skills
- Adaptable
- Able to handle changing circumstances
- Demonstrate problem-solving abilities
- Experience in sales support
- Guest service experience
- Proactive
- Customer-focused
- Capable of managing multiple responsibilities
- Maintaining a professional and positive attitude
- Strong teamwork
- Integrity
- Ability to work efficiently under pressure
Nice To Haves
- Background in hospitality or event coordination
Responsibilities
- Managing group room blocks
- Assisting with sales efforts
- Ensuring banquet spaces are properly set up and maintained
- Monitoring guest satisfaction
- Supporting direct billing and invoicing
- Distributing reports
- Maintaining sales materials
Benefits
- Competitive pay
- Comprehensive benefits package including health, dental, vision, life insurance, 401k
- Paid Time Off
- Hotel room discounts at our locations around the globe
- Discounts on food and beverages
- Professional development and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
