Sales and Marketing Coordinator

Momentum Senior Living•Dublin, CA

10d

About The Position

Sales & Marketing Coordinator – New Luxury Senior Living Community (Opening 2026) Momentum Senior Living is excited to introduce The Whitford , a brand-new, luxury senior living community currently under development in Dublin, California and scheduled to open in late 2026. Set among the rolling green hills and blue skies of the Tri-Valley, The Whitford will offer assisted living and memory care with an elevated hospitality-driven experience focused on personalized service, meaningful connections, and everyday luxury. We are building our founding team now and are seeking a Sales & Marketing Coordinator to support our Director of Sales & Marketing in the leasing office during the pre-opening and lease-up phase. This is a unique opportunity to help launch a new community from the ground up and be part of shaping the resident and family experience from the very first inquiry through move-in. What You’ll Do This role blends hospitality, administration, and sales support. You will be the welcoming face of the marketing office while coordinating the many moving parts required to successfully deposit and move in new residents.

Requirements

3+ years experience in administrative, hospitality, leasing, or customer-facing role
High school diploma required (Bachelor’s preferred)
Strong organizational and follow-up skills
Ability to manage multiple priorities and deadlines
Excellent verbal and written communication skills
Professional phone presence and customer service skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Detail-oriented with strong proofreading ability
Comfortable learning CRM systems
Ability to work collaboratively with multiple departments

Nice To Haves

Senior living, hospitality, leasing, or healthcare experience is a plus.

Responsibilities

Serve as primary contact for future residents regarding move-in dates and details
Process deposits, transfers, cancellations, and move-in documentation
Prepare closing documentation and distribute to internal teams
Guide future residents through finish selections (flooring, colors, upgrades)
Coordinate with internal departments and vendors for readiness
Help manage internal transfers and level-of-care transitions
Assist with planning and executing marketing events
Participate in outreach activities and community presentations
Maintain CRM system (Sherpa) and generate reports
Prepare and update marketing and sales reports
Develop and update the move-in resource guide
Greet visitors and manage front office experience
Track inventory and order marketing materials and supplies
Ensure apartments are show-ready with Plant Operations
Maintain organized and welcoming workspaces
Support a hospitality-focused environment across the community
Travel locally to meet prospects or residents as needed